Feedback Five is among most used Amazon Feedback Tools and it is here that will help you with getting feedback on Amazon. Because every seller needs a fantastic feedback for their services and product, but around 90% from the consumers don't leave any feedback on Amazon.
If you have need of feedback, Feedback Five gives sellers a sensible way to proactively manage their feedback scores. Thanks to Feedback Five you can manage an automatically solicit feedback out of your customers, review neutral ad negative feedbacks received, monitor trends and in many cases manage the reviews of your respective Amazon products (as well as from similar ones of your respective competitors).
Feedback Five Features
In order to find the most feedback reviews, Feedback Five possesses you some pretty useful features, listed here are these main ones:
Feedback Management
Automate your feedback requests to clients determined by certain parameters:
timing: when is the feedback send language: send the feedback in the user’s preferred language customize ASIN: get a new timing by ASIN exclusion: exclude certain orders through the loop and don’t send feedback (for example, for products on FBM with late shipment)
This way you can track your seller reputation crawling the ladder around win the Buy Box.
Official Amazon Review Requests
Tired of manually sending Amazon Review Requests? Yes, that implies:
1. Click on the order and enter in the details page 2. Click on the “Send feedback” button 3. Check if you're accessible to send the feedback request or not (according to the order shipment timing) 4. Click on “Yes” to deliver the review request
Well, this boring process dies right here at this time. From now on it's also possible to automate it using FeedbackFive.
Product Review Management
You can automate the entire process of product review with all the Feedback Five tool.
Also it includes detailed analytics data and key comprehension of the merchandise by simply a straightforward clicks.
Complete set of features:
- Send as much as +1M Monthly emails - Create Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (period, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.)
Feedback tools
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your individual ASINs (as much as 10.000) - Monitor competitor ASINs (around 10.000) - Review analytics over 7, 30 and 90 days - Export feedback to csv file - Review alerts by email and text
Email Content features
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize using your logo and colors - Targeted links for buyers to depart feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments like PDF files - Customizable CTA buttons - One professionally designed email by a Certified FeedbackFive Email Designer
Administrative features
Trial
All plan levels do offer a 14-day free trial offer! No charge card required.
Pricing
There are 4 different pricing plans available
Lite: $0 / month
50 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.)
- Daily email summary of your feedback and review activity - Complete history of FeedbackFive activity for each order
- In-app onboarding - Self-Service Help Center - Email - Personal kick-start session with the account advisor - One-on-one account optimization calls
Basic: $9.99 / month
250 Monthly emails included 3 Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time, days after order, etc.)
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and ninety days - Export feedback to csv file
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own personal ASINs - Monitor competitor ASINs 2 Free ASINs included with plan - Track approximately 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Customize together with your logo and colors - Targeted links for buyers to depart feedback or reviews - Automatically include product images
- Daily email summary of the feedback and review activity - Complete reputation Feedback Five FeedbackFive activity for each and every order - Unlimited users
Pro: $29.99 / month
1.500 monthly emails included 10 quantity of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): $0.0075
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your own ASINs - Monitor competitor ASINs 5 Free ASINs added to plan - Track as much as 10,000 ASINs - Review analytics over 7, 30 and ninety days - Export feedback to csv file - Review alerts by email and text
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize along with your logo and colors - Targeted links for buyers to go out of feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments such as PDF files - Customizable CTA buttons
Enterprise: starting at $59.99
Includes:
Email Management
8.000 to +1M Monthly emails included Unlimited number of Email Campaigns - Send feedback and review request emails - Manually exclude orders from solicitation - Basic timing capabilities (time of day, days after order, etc.) - Advanced timing capabilities (days after delivery) - Email Analytics - A/B testing - Auto-exclusions (Late Orders, Refunded Orders, Out of Country) - Advanced campaign rules (Segment by ASIN, Fulfillment Channel, geography, etc.) - Email overage fees (price per email, over plan limit): as low as $0.0009 ($0.0009 - $0.005)
Feedback
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Reputation management dashboard - Feedback analytics over 7, 30 and ninety days - Export feedback to csv file - Feedback alerts by email and text - Automated workflow for resolving feedback issues
Product Reviews
- Supports Amazon.com, .com.au, .ca, .mx, .co.uk, .de, .es, .in, .it and .fr - Monitor your individual ASINs - Monitor competitor ASINs 10 Free ASINs incorporated with plan - Track up to 10,000 ASINs - Review analytics over 7, 30 and 3 months - Export feedback to csv file - Review alerts by email and text
Email Content
- Pre-built Amazon TOS compliant email templates for feedback and review requests - Email templates professionally translated in 5 languages - Advanced HTML editor - Feedback removal request email template - Customize with your logo and colors - Targeted links for buyers to go away feedback or reviews - Insert product specific content - Automatically include product images - Add animated GIFs - Include attachments like PDF files - Customizable CTA buttons - One professionally designed email by a Certified FeedbackFive Email Designer ($399 value)
Administrative
- Daily email summary of the feedback and review activity - Complete good reputation for FeedbackFive activity for every order - Manage multiple stores - Unlimited users
Support
- In-app onboarding - Self-Service Help Center - Email - Chat - Phone - Personal kick-start session having an account advisor - One-on-one account optimization calls
FeedbackFive Review
FeedbackFive is regarded as the useful assistant to have feedback out of your customers, whenever they are from and with the easy dashboard to trace your reputation. Highly recommended. Why? Well, you won’t find so many features because of this price.
For as low as $9.99 you are able to send 250 monthly emails, track 10.000 ASINs or get detailed insights for 8 different marketplaces.
Normally this kind of tools have a very basic price per 1 marketplace. But FeedbackFive differs, since the costs are for 8 marketplaces and there are no hidden fees or surprises. So, as I said, for pennies you are able to get a hell of the tool.